Absolutely horrible service. Rude receptionist, poor communication. My windows were delayed 3 months, after already waiting 3 months. They made no effort to plan, and every step was unapologetically delayed.
Ignored calls from my “project manager” no final walk through.
Missing tile around window - which I was told serval times would not be affected. No help with repair and denial of responsibility.
RUN AWAY FROM THIS BUSSINESS!
My husband and I just bought a house and the basement windows were in really bad conditions. We knew from day 1 we needed to chance them as soon as we move in. We got numerous estimates, until I got Oleg, from Canadian Choice to come over. We told him we were working on a budget and showed him what needed to be done. He not only gave us many options of designs, but also was able to work well with our budget. He was very patient with us and answered all our questions. Then Igor came to measure the windows and he was also a very nice guy. I was impressed on how professional they are and how fast the windows were installed. I already recommended Oleg to my mother-in-law, who changed the windows in her house and to my coworker, who's having all the windows in her house changed. Both myself and my mother-in-law are very happy with our new windows and I'm looking forward for next year, when I'll have my side door and bay window :)
oh... almost forgot: they have a referral program as well. The incentives are great and they are very good in sending them to you.
I recommend contacting Oleg if you want a really good price for a great product!
great products! installations team were amazing.Windows looks fantastic. Thanks Canadian choice windows for all the work you've done for us! Special thanks to Ivan!