I have been going to Kendall's for a few years and was recommended to go by someone who has been going to him for over 10 years happily. I take my car here as well as my daughter's. Ken (owner) is always very up front with a quote before he works on your car. He is integral which is why I go to him. I don't feel like he is trying to fix things that don't need fixing (noticed another review said that, I have instead experienced him pacing what needs to be fixed over time so I could afford it.)