Always do an amazing job on alterations and repairs. I never take my things anywhere else. Their work is impeccable and they are the friendliest, most kind people.
We have had a couple of coats fixed and they were done perfectly! Ripped pockets and lining repairs. My daughter had a dress that needed a new zipper and it was done perfectly too. The owners have always been friendly and very accommodating!
They completely botched my alterations. I brought in simple cotton curtains to be hemmed and have rod pockets added. They all came back either the wrong size or missing the rod pockets.
When I returned to discuss it, the alterationist was very rude and was yelling at me. She insisted that it was all my fault. We agreed that she would fix the two sets that needed rod pockets but she would do nothing to rectify having chopped a foot and a half extra off the others. When I was leaving she was still yelling that it was my fault and I hadn't given her the right length. Incompetent and terrible customer service.