Hi Rick & Lisa:
Dorothy & I would like to extend our sincere thanks and appreciation for all that you and your staff have extended to us.
We love our new fireplace inserts form both comfort and appearance perspective. We look forward to many relaxing and toast evenings.
Lisa & your sales staff are knowledgeable, professional and friendly. Lisa’s insight and help on the rebate programmes and claim fillings were immensely helpful.
Your chimney cleaning and airtight stove removal crew are quick, clean & thorough, the delivery guys are prompt, careful and most helpful.
The installation contactor was an added bonus, in all your staff combined to make this a most positive experience.
Once again thank you.
Regards,
Dorothy & Rick Bergstrom
Maple Ridge, BCLire plus
5-3160 Westwood St, Port CoquitlamBCV3C 3L7Itinéraire
Foyer en coin, Foyer décoratif, Foyer classique, Foyer à évent direct, Foyer électrique, Foyer extérieur, Bûche pour foyer, Foyer au gaz, Installation de foyer, Foyer à haute efficacité, Manteau de cheminée en bois
Linda went above and beyond in helping me find a gasket for my old model Kingsman fireplace. Not only did she order the part from the factory in Winnipeg, but also arranged a courier to expedite the process. To top it off, when the part arrived at Encore’s location in Langley, she coordinated with their sales representative to drop it off at my home in Burnaby! Thank you for terrific service!Lire plus
Installation de propane, Livraison de propane, Distributeur de propane, Fournisseur de propane, Propane residentielle, Chauffage au propane, Propane Compagnie, Livraison de propane residentielle, Commandez du propane, Propane, Chauffe piscine propane
Started with a furnace service, that went good, Neal pointed out a summer fans switch to help with the heat, Awesome!
Next was a fireplace repair, Ryan had to return with the needed part, very professional and helpful.
Steve was the next to come to repair a hot water pipe that was angled the wrong way, fast and efficient.
My Mom used them to install a gas fireplace, she's very pleased with the beauty and care for cleanliness on the job.
All prices were very reasonable!
All great experiences. Feels like calling a friend.Lire plus
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