Simon Fraser Dental Centre

I was overbilled for my cleaningcharged for an hour of services when I was in the chair for 30 minutes. I had to negotiate just to be billed correctly. Instead of admitting the mistake, they called it a professional courtesy to not overcharge me. When I mentioned they might lose a loyal patient who spent $5,000 here in six months, they dismissively said, okay, thank you. Poor transparency and customer serviceI cant recommend this office.

Dr. Yee is an abs...

Dr. Yee is an absolutely PHENOMENAL dentist! I haven't had a dental plan in a few years, so I have quite a back-log of procedures/cavities/crowns that need to be attended to. Dr. Yee did a thorough exam the first day I came to him back in March, and listed all the items that needed attention in my mouth, giving me a wide variety of treatment options for all of them. When my dental plan kicked in in August Jeanny was amazing! She went through ALL of the procedures with me and organized them so I got the maximum coverage from my plan with as little out of pocket expense as possible. She did A LOT of foot work for me, as did Dr. Yee, to ensure that my insurance and dental work was completed as efficiently as possible. Now here's what sets Dr. Yee apart from any other dentist I've been to! One of the procedures I need is gum grafts. They are quite pricey, so I have a plan to complete the work over the next year and a bit with my insurer, again, thanks to Jeanny's tireless efforts. As Dr. Yee was preparing to do my first grafts today he saw a problem area next to the teeth to be grafted. Without hesitation, he did an extra graft FREE OF CHARGE to help circumvent future problems for me. If that isn't a caring/proactive dentist I don't know what is. Seriously, Dr. Yee, you've got a patient for life! So in short, great staff, great doctor, everything was very hygienic, and all the equipment used is cutting edge. I would recommend him to anyone looking for a dentist that actually CARES about the health of your mouth.

After changing my...

After changing my dentists for the past few years, I can say that I finally find my dentist/dental center. I have a problem with one of my teeth for the past 10 years and none of my previous dentist could help me with that. The last one was forcing me to do crown it to fix it! Dr. Yee, fixed that problem in 5 minutes! It just needed some polish to be flat and smoothed out.

Dr. Sahota is a g...

Dr. Sahota is a great dentist, as she speaks to you and informs you of what she intends on doing,why shes doing it etc. instead of simply addressing her assistant. The dental hygienist was very professional albeit he was very preachy. Front desk staff are kind, however seem focused on payment and not willing to go the extra mile. It doesnt take much to look up whether insurance covers extractions/specialists etc.

I had a great experience

I had a great experience at SFU Dental. Everyone was very professional and made sure that I fully understood everything that was going to happen. I know I did a great job on choosing SFU Dental, there is no other place I would go to.

Dr.Yee is my dent...

Dr.Yee is my dentist now for about 8 years, and I will never change him with anyone else! Excellence is the only word that describes the work of Dr.Yee and all other doctors of this office. Besides that Dr.Yee as well as all other members of this office are very caring and accommodating people. Once I had emergency treatment to be done on weekend I called and Dr.Yee came to office and helped.

I have been visit...

I have been visiting this doctor for many years now, and although I find the whole process of having my mouth open for an extended period of time very difficult and uncomfortable, I've always had excellent service from them. They have also been sensitive to budgets and working within insurance constraints to minimize out-of-the-pocket expenses. He now has a very busy practice, so that should say something.