I have been a client for some time. At the time of my dog's last grooming I asked a couple of questions namely about why it takes about 4 hours to have a grooming done on a small co-operative dog. I feel they make their appointments to suit themselves and then they leave the dog in a cage during much of that time. The owner says they are just enjoying their time with the dogs... I also asked why you can't even go inside to see their operation. I have never set foot through the door so have no
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