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I was at the Westbank location on December 20th, from the start Elke provided genuinely warm & professional customer service. While there an unexpected personal matter/phone call happened, she remained calm (I was in a full panic) & had a unique way of providing comfort and empathy at a time I needed it most. Her customer service alone stood out, however her kindness & genuine care is something I will never forget. Thank you Elke, I won't forget your kindness & wish you so much in return :)
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Amazing sevice at the front desk! Pleasant knowledgable staff! I watched them deal diplomatically and patiently with some pretty difficult people. The manager took a look and was bang on with what was wrong. Gave me an immediate guestimate which was bang on. Imagine my surprise when the mechanic came to show me what was actually wrong with my water pump.
Super impressed with every bit of service i received, the price, and the way the staff took time to explain the issues with my car. Thanks!
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We've used this shop for many vehicles; cars, and SUVs. They've always done great work for us. We've been elsewhere, and we'll continue to go here.
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Amazing service every time. Super friendly staff and good prices. Would highly recommend coming here!
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Very timely and straightforward service, would highly recommend. Have only been there for one fix but still very impressed.
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Excellent service from everyone at Fenders. Also, so nice to have Tiara and Kregg helping out during this process. Recommended.
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When Kal Tire took half a week to tell me they wouldnt fix my u-joint/axle-shaft I reached out to the auto clinic. They got me in and out in a day and back on the road to move camps in the middle of my tree-planting season. Thank you!
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Fixed my rzr did a great job. Fast decently price and even help me put my pro armour doors on.
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I am from out of town and was arriving for a family emergency. I noticed my truck was close to losing its tail pipe and a neighbor suggested them. I called and they fit me in right away. They were accommodating, friendly, professional and very reasonably priced. They delayed their closing to help me out. Excellent Service. Highly recommended.
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To the last review. We are sorry to here of your troubles. We strive to give great service, each and every time a customer comes in. That's why we have stayed in business on the westside for over 30yrs. In this case we attempted to make a repair on a part , that would take several days to come in and cost hundreds of dollars, all for a clip the size of a quarter. Unfortunately the repair did not last. But we did stand behind our work and got the vehicle repaired immediately.
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Cant understand where the negative reviews are coming from? Based on my two experiences Alec has treated me super fine. I just don't try to let on more than he does. Its a one man show and busier than a one armed paper hanger. have no hesitation on referring him for business. I know of others which would/will speak the same.
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