Tou will get scammed! What was wrong with "refurbished" spa: Heater not electrically grounded, electrical mounted flat, 5 leaks, rotten structure and motor mount, scabbed OSB siding - improperly installed, 3 non-working jets, “new custom fit lid” that leaks heat, insulation removed, grimy jets, missing pillows, and delivered without any instruction manuals or guides. These guys are, argumentative, unaccountable, manipulative, deflective, unsupportive. DO NOT BUY! You will get ripped off.
Réponse d'entreprise 3 mars 2022
We are fair & honourable, and we expect the same from clients. This client chose a cheap used model, "as is". There was nothing wrong with it other than it being an older tub in "used" condition. We repaired the leaks for free, plus offered extras and special favours, but there was no satisfying this man. We're nice people but we won't tolerate being abused, threatened or lied to, which is sometimes why we get malicious reviews from people who are mad that they can't bully us into compliance.