Vehicle was returned to me with numerous scratches on both rear wheel wells/flares and with two big grease stains on my drivers seat, driver "adamantly" denied leaving the grease; even though I saw him sit on my drivers seat that had NO GREASE or anything on it previously, and made no comment on scratches, took me numerous phone calls to be told I have to create another claim, managers took no responsibility for the staffs mistakes and lies; no one was held accountable for damaging my property..