RONA+ Hamilton N.E.

Called appliance department (July 12) to see if a dryer was in stock. Had called a few different locations,all went to check at time of call. Here he said would check when he had some time and call back. Never called back. Poor service. Found elsewhere. Wont shop here again

Last year I had a problem with a dewalt tool, was very satisfied with the way things were handled. I was originally worried, but was relieved when I went back into the store and they took care of the problem

We bought flooring that turned out to be defective. Lowes would not stand behind the warranty and sent us on a wild goose chase on how to go after our warranty. still no help! Very frustrating and terrible business practice. As a contractor with many clients and trades that I deal with I am sure to pass on that Lowes is not a credible company to deal with. James

I can’t thank Lowe’s Hamilton ( Barton St) enough for the customer service they provided in handling my appliances order with all the confusions in delivery/returns etc but Steve - manager in Lowe’s is awesomely amazing , I have never seen anyone with that passion and commendable work ethics and dedicated in solving the problems for you ! Impressed and would highly recommend Steve !! Thank you for helping me out - Mandy

Staff not very friendly takes forever for an assistant to come and help and when they do they very little knowledge