Our tub was painted the wrong color. Lots of debris and dust painted over. Overspray on the baseboards and the caulking job is terrible. Would not recommend this company.
I can see why they have been in business for over twenty years. The quality of the work is excellent; the product used was dry to the touch before they left, the slight smell was gone by morning.They did the complete strip of the old tub, which was done by another company and started to peel within two days. The first company( AT FIRST) answered their phone and said that their grandmother had passed away, but after three calls and their grandmother dying each week, we went with Niagara Bathtub.
Installer did good work in preparing and masking tub area but the paint job was terrible - over spray, ripples, weak spots. Called them back to fix this but installer made things worse instead of better. I had to have another company completely redo the tub.
Hi Ian, I am sorry that you have had a bad experience. Customer service and doing the job right the first time is our primary concern. Please contact me directly, as I am unable to find the paperwork for any work done for you in the last 3 years.
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