Emerald Plumbing & Heating
4.3/5
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  • Anglais,
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5850 Don Murie St, Niagara Falls ON L2G 0B3
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Évaluations et commentaires - Emerald Plumbing & Heating

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4.3/5
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    paul8327
    Par

    I have used Emerald Plumbing many times. New construction, Furnace problem, and different plumbing jobs. Each time the service was very good and all techs friendly and professional. Frank is man of his word and all staff are helpful. I would recommend them anytime.

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    CarolR364773
    Par

    Called for help with air conditioning problems and the service guy (Jamie) was so helpful. I will be using this company from now on.

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    ScottM337067
    Par

    I have had the pleasure of using Emerald for over 20 years for all my heating, cooling and plumbing needs. Always quick to respond and very reasonably priced. Extreme friendly service people. They were at my house last week to check my A/C and got it up and running no problem. Wish I could give more stars.

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    DebbieC407
    Par

    I have dealt with Emerald for approximately 20 years and have always received first class service. Not only do they come out as soon as possible , they fix the problem quickly. I recommend Emerald to all my friends and aquaintances. Have Never been dissapointed

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    User411929
    Par

    This company is t...

    This company is the worst I have dealt with in 20 years in construction. They changed a hot water tank for my client on a Friday of a long week end. The new tank leaked all week end and they took no responsibility for their actions. The plumber they sent did nothing but complain the whole time he was in their office stating "he had better things to do on a Friday of a long week end". I brought damages to their attention, they went to the office removed the tank and left my client with no water.

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    Réponse d'entreprise 29 septembre 2015

    Lee is with a management company out of town, she sent pictures of the original flood created by the original water heater in the ceiling space. when our service tech arrived it was raining in two rooms. we replaced the water heater as needed, over the weekend the tank developed a small drip, the cleaning crew noticed the drip and put a trash can under the drip to catch it. on Monday am we replaced the defective water heater. Lee sent pictures of the damages she claims the drip caused. She had forgotten she had already sent these same pictures before we replaced the first water heater. there were no additional damages from the drip. we got the impression she was trying to get the new water heater for free, therefore we removed our water heater. the whole thing sounded like a scam.

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