Terrible to say the least... we ordered two major appliances back in May. The range oven took over a month to arrive and had scratches. The dishwasher still has not arrived! They were supposed to refund $100 for the range oven that had stratches and put a rush on the dishwasher. Guess what? None of that has happened. I have been emailing them every single day (no joke). They either do not reply to my email or they say it takes time cause of covid, or they say it will take another 3-4 weeks!?!