AWESOME. Actually Answered his phone!
AWESOME. Actually Answered his phone! I called 15 other guys and No one answered. First time calling and Ideal answered!... Thank you for taking my call.. he also gave me some solutions that helped my problem out..
Réponse d'entreprise 4 juillet 2013
Thanks for your review. Since starting in the plumbing industry we have always personally answered the phone during and after business hours. We understand a plumbing emergency never happens at an Ideal time, that's why we will always try to be there to answer the phone live and send a technician out immediately. Another advantage of answering the phones personally after hours is I can sometimes help homeowners solve their issue themselves. There are many 'weekend worriers' out there repairing their own problems and sometimes just need a little bit of advice. I'm glad we could help.