Leon's Furniture

Bad customer service. If you need something delivered within a certain time of day, its apparently not possible with them. Will not buy from them again.

Easily the worst customer service I have ever experienced. We bought a new sectional and queen mattress from them and are still waiting to receive them. Was supposed to get delivered March 13.... now the 23.... and now they call to say it’s going to be another week because they only deliver to our area on Thursdays. Neither of the other two dates were a Thursday so we’re confused. Customer service was no help. We’re considering just buying somewhere else. Don’t waste your time people.

Bought a couch with warranty worth just under $3000.00. Couch broke within 4 months of use. Called to get it fixed under manufacture warranty in January 2018. Employees gave my wife the run around with excuses. Telling her they are waiting on manufacturer go ahead to fix the piece. Told my wife she was responsible to call the manufacturer and figure it out.10 months later it was fixed, but breaking in the same spot once again. Still not getting phone calls back or questions answered.

Television

I ordered a tv at the beginning of January, a week later they called and said it was in, I got there and they said it was damaged, it was the floor model. It's now almost the end of January and I still haven't gotten it. They can't tell me where it is or how much longer until it's delivered. Not impressed.

Quick delivery, great service, great mattress. Recently, I purchased a mattress from Leon's, which is the perfect combination of comfort and support. The best thing about this store is that they have an honest staff that is not focused on just sales, but also takes good care of their customers.