Spa Mon Espace
3.3/5
Ouvert jusqu'à 20:00
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3170, rue Jean-Yves, Kirkland QC H9J 2R6
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Évaluations et commentaires - Spa Mon Espace

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3.3/5
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    FrancescaFerrari
    Par

    Ne vaux pas la peine!

    Ce spa manque de professionnalisme et la direction semble engager des employé avec peu d'expérience. Le service à la clientèle manque beaucoup, aucunement chaleureux pour un "spa." Je ne recommande pas du tout!

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    RobinS
    Par

    Very poor customer service by management and staff

    I had very poor customer service by both an employee and management. I went to have hair removal done and after a year did not see a difference. Every 5 weeks I would mention to the employee (and receptionist multiple times) that I had not seen a change in my hair grown and she said she was not sure why. When I approached the Manager non-aggressively and diplomatically at the last treatment to tell her that I was disappointment both with with the treatment and the service provided. She was confrontational, and unapologetic. She made it clear that it was my problem because I had not spoken to the management earlier and there was nothing that she could do. I also went in once and had someone else's hair all over the end of the treatment table. I will not go back to this business again after seeing the lack of professionalism from the management.

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    AnaVic
    Par

    Beautiful spa!

    The spa is very modern and beautiful. No complaints about the service - always nice, offer drinks, provide detailed information about their specials. I'm happy I found this beautiful place near my house, now I don't have to go downtown to get my hair and nails done! P.S. Massages with Luba are amazing!

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    lovesveltravel
    Par

    Great Experience

    What wonderful spa! It's beautiful and tastefully decorated, filled with a staff of friendly and welcoming aestheticians and hairdressers! What a wonderful experience, would definitely come back!

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    mihanka
    Par

    Amazing place!

    i came to the spa as a walk in client,the staff were very friendly and nice!I had my color cut and blow dry done and i just loved everything!!!I have been in a lot of salons in West Island and i can say this spa is amazing!Looking forward to come back!Very professional!I'll be back!

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