I am in the Canadian Armed Forces (outside the province) and visit Richmond, ON two to three times per year to spend my leave with my parents. I have rented solely from this company since my parents moved here from Niagara Falls. They have always had a vehicle available, picked me up and dropped me off at my parents home each trip, a lot of times without a reservation. I will continue to utilize there service when I come and refer anyone I know that requires a rental car or other vehicle. 2PPCLILire plus
Roy at Avis in Kingston Ontario provided some of the best customer service that I have experienced in ages. My travel reservation agent booked the wrong Kingston location and the wrong drop off location. When Roy realized this, he came and picked me up at the incorrect location, drove me back to my meetings, and then personally went and found a vehicle that would meet my needs, and dropped it to my work to make it easier for me to depart on time. Outstanding service!!Lire plus
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