Cannot say enough good things about Jay, Marcus, Ellen, and Lucas -- and the team at the Macloed store in Calgary. Went above and beyond my expectations for excellent customer service by helping me with a defective TV (and finding the last one in the city to replace it with!). Much respect and admiration for the best service I ve received in years. Thanks again!!! Take care and Happy Holidays :)
My husband bought an Epson projector from Visions, after about 6 months the screen started to turn red. As we had bought the 3 year warranty we brought it back to Visions to get repaired. The next day they called us and told us to pick it up and call Epson ourselves. They weren't even going to try to help us and told us we never should have brought it back to them and that it wasn't their problem. If I could give less than one star I would.
This is the home of my future Tv, i have been in and out dealing with a sales rep, we have been designing the perfect package to my my home theatre complete. Ill post more when we have finalized the purchase!