Extremely helpful
We lost power on one floor of our house, and the electrician I'd called got stuck on another job and couldn't make it. It was late Friday afternoon, and snowing hard outside, so I feared it might be difficult to get someone to come round. I called Saxon Electric, and rather than just booking the job, they put me through to an electrician. He was friendly and helpful; he asked me for more details of the problem, and suggested a solution I could try myself based on the information I'd provided - he knew there was a quirk with the particular brand of circuit-breakers we have. He was right - power was back while I was still on the phone to him. He not only saved our weekend, he also saved us any call-out charge. I just wanted to thank Saxon for such a good service, and the best way seemed to be to post a review here!