The Waterfront Bistro est un grilladerie accueillant. Au menu une cuisine reconfortante et une variété de hamburgers, dans une gamme de prix allant de 26$ à 60$. Venez profiter d'une atmosphère décontractée. Elle vous propose, entre autres, service de réception, un stationnement et menu à prix fixe. L'accès est facile par voiture. Ils sont situés dans un endroit convivial.plus...Plus de texte
My brother chose this place to celebrate his 30th birthday on Saturday, July 27th. He called a day or two in advance to try and make reservations. He wanted to sit on the patio, but they didn't take reservations on the patio and told us it was first-come first-serve. That's not a unique restaurant policy, so we obliged without any protest. My brother showed up at 7:00 PM with around 10 people. They got a table on the patio. There were other people outside of our party there, which was not a problem. When they left and more of us trickled in, we slowly took over the entire lower level patio, abiding by the first-come first-serve policy. The waitress had everything under control and we did everything we could to help her keep things organized. She was very nice and helpful. Then, suddenly, for no rhyme or reason, the owner comes out and lectures us for 5-7 minutes on how he doesn't normally allow this many people on the patio and that we're going to be very difficult to manage. He repeated himself at least 5 times over to make sure he had interrupted everyone's conversations and had everyone's attention just to let us know how much we were hassling him by giving him our business. We all sat in shock for a while. I wanted to stop him about 2 minutes into his pontificating, but didn't want to cause a scene at my brother's event. Once he was gone, we all had to confirm with each other that that had actually happened and quickly decided we were going to settle our bills and leave. As we were doing this, the owner actually came out and imposed himself on one of our tables full of women (my cousins) like a stupid coward and, being even more confrontational than he was before, asked them if they had something to say to him because he heard they were talking about him. Maybe he would have left that meeting unscathed if it were different women, but this idiot obviously doesn't know the women in my family. They bluntly told him that he is unprofessional and needs to learn how to talk to people. He was smart enough to not push his luck and walked away. We went to The Port just up the road. They accommodated us, all 30 of us, very quickly despite being under-staffed, the service was excellent and the food was spectacular. Most of us ordered $30+ entrees that were worth every dime on top of lots of drinks. Nice move to the moron that owns the Waterfront by robbing your waitress of a lot of money. Thanks to The Port, The Waterfront was unsuccessful in what seemed like a deliberate attempt to ruin our night. Judging by other reviews for this place, they can't handle large parties and they generally have crappy food anyway. Go here if you want to waste money and not have your business appreciated at all by the owner.
We reserved a table and ate inside the restaurant, service was mediocre, neither friendly nor unfriendly. No one came to ask us if we were enjoying our meal, I suspect they are used to negative comments and didn`t want to hear them. Frankly, the food was disgusting, everything came out of a box, or a bag, nothing was made fresh in the kitchen. I do not appreciate soggy frozen vegetables and Captain Highliner frozen fish when I am eating in a restaurant which claims to be fine dining, and charging fine dining prices. The meal was extremely salty, I over dosed. The Beef Wellington was beyond description. The Creme Brulee was still partly frozen when it was served and the texture was heavy. Don`t waste your money, stay home, order a pizza, you will enjoy it more.
Our experience at Waterfront did not start well then quickly turned poor. The food was average, the service was very slow. When we arrived our reservation for 7 was not found, however, after much consultation a table was found. Unfortunately the triangular table was set for 6. We pointed out our party was for 7; they simply jammed an extra chair to an already cramped table. At our request, we were repositioned to a larger table that was located beside the bar and in the main servers lane from the kitchen (explains why the table was available.
Our drink order sat at the bar for 15 minutes before being delivered; my Scotch with ice was missing the ice, the waitress laughed and said the ice melted. Rather than replacing the drink, I watched as she added more ice diluting an already skimpy drink.
Our party included 2 children who are very slow eaters. As we have done in many restaurants, we ordered their kids meal to be delivered with the appetizers thereby timing their eating habits with adult maels. Unfortunately, the adult meals were delivered 1hour & 10 minutes after we ordered. After inquiring 2 times on the status of our meal (each time we were told in will be 10 to 15 minutes), the children finished their meals and they stated to get restless. So far our Mothers Day meal was not what we had expected.
The final insult occurred when the Owner came to the table and started to argue with us. He stated that the meal with delivered to us within 45 minutes (not true), said that I should have instructed the waitress to replace the watered down drink (should have been a restauarnt policy), then proceeded to tell us that a party of 7 takes longer to prepare than a party of 4. I pointed that that the adult meals were for 5 (as the children's meal came earlier). It was clear to us that the owner was not interested in apologizing for our meal experience, perhaps he was more interested in defending his restaurant in front of other guests and staff.
Interestingly, while the owner was very much argumentative, our bill was reduced by $50.
WE will not return to The Waterfront, as well we will caution our friends.
They have awsome wings, best iv ever had. The service is nice and the dining room is great. Nice and comfortable with great food. Can't wait to go back
We've been regular customers for the Waterfront, especially the upper deck with a nice view of the lake. We loved sitting there in a nice summer day, enjoying a light meal with the lake in the background.
Now the entire upper deck is a smoking area and the non-smokers are relegated to a small walk area along the parking lot. Great view of asphalt and bumpers, not to mention being constantly bothered by smokers heading for the upstairs. Without the view, the food is not good enough to make it worth returning to this restaurant. We certainly won't until the smoking policy changes.
