Dunn's Furniture Fashions
4.2/5
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  • Mobilier de salon,

Langues parlées

  • Anglais,
Localisation
255 Bunting Rd, St Catharines ON L2M 3Y2
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Évaluations et commentaires - Dunn's Furniture Fashions

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4.2/5
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    NataliePaul2
    Par

    Wonderful experience

    Natalie, Charlie and Andy: We just wanted to send you an e-mail to thank you again for all your help with choosing our lovely furniture! Each one of you helped us and made shopping for new furniture a wonderful experience. We are enjoying our furniture and find it very comfortable. Natalie you are in a perfect career for your personality, you have an excellent eye and you are very hospitable! We will be back for any future purchases and would recommend your store to all our family and friends. Warmly, Kim and Steve

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    4kehndj
    Par

    Great Service

    After shopping around the area, we ended up at Dunn's in St. Catharines. Andy and Natalie provided lots of info on Canadian made furniture. We ordered two leather sofas and an upholstered occasional chair with ottoman in mid October at very good prices. We were told they would arrive before Christmas. As Christmas neared it appeared we may not get the furniture due to some problems at the manufacturing end. Long story short - once the furniture was ready Andy sent a truck to the manufacturer to pick it up instead of waiting for the manufacturer to deliver. He delivered all the furniture on his day off right before Christmas. It was a pleasure to work with Natalie in the customizing of our accent pieces.

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    ela1ne
    Par

    2 sofas

    I custom ordered 2 sofas from Dunn's and was thoroughly pleased with the outcome. I thought that having a sofa made exactly the way I wanted would cost a fortune but at Dunn's it cost the same amount as it would to buy something pre-made off the floor. Natalie was amazing at translating my description of what i wanted into a gorgeous set. It doesn't get any better than having an interior designer in store to turn your dream into reality! We couldn't be happier with our old-English style sofas and the custom nail-head detail just finished off the whole look. We found Dunn's Bestway to be very economical; their staff was cheerful and it was an overall wonderful experience. I'm so glad I stopped in there. I will definitely be buying more pieces there in the future!

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    geoffjohn99
    Par

    Best Service, Helpful Staff

    I live out of town and was buying some furniture for my Mother. Since my father passed I've found it hard to be there as much as I liked. The staff at Dunns were so helpful and amazing> My mother who was reluctant at first to allow me to buy her anything because she said it was going to be too much work for her,she ended up extremely happy. Thank you so much for all your work and making my mother feel like one of the family. Geoff John

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    Réponse d'entreprise 10 janvier 2014

    You're welcome Geoff!!!

    unsatisified
    Par

    run around

    Received terrible customer service! Ordered at the begining of November and was told it would be 4weeks. After paying in full, received call saying it would be upto 4months! Told them that I would be cancelling if I found something else, which I did. When they found out that I wanted to cancel, they told me the item was on its way! Wow what a coincidence! So I kept my order with them, a few weeks went by and I had to call them to see what was going on. I was told the item was "dirty" and the distributer sent it back!?! So I was stuck with the 4month wait again! Long story short...I had missing furniture for Christmas, they wouldn't do anything to fix the issue...wouldn't even give us a loner. I am done with this business! 0 out of 10 rating...and that is generous!

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    Réponse d'entreprise 30 mars 2011

    This product was from a company we do little to no business with and we encourage customers who want to buy modern furniture to purchase what is on our floor ONLY. Because we specialize and have a store full of Canadian Made Solid Wood Furniture and are very reputable in that market we have built a very good name for ourselves and are thankful for all our loyal customers in niagara and throughout

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