Pure Spirits Oyster House & Grill
3/5
Détails
Information
Évaluations
Localisation

Type de cuisine

  • Cuisine canadienne,

Plats

  • Fruits de mer,
  • Poisson,
  • Huîtres,

Caractéristiques

  • Restaurant avec terrasse,
  • Restaurant accessible en fauteuil roulant,
  • Bar à huîtres,

Atmosphère

  • Familiale,
  • Décontractée,

Produits et services

  • Nourriture bio,
  • Marché de produits frais,

Langues parlées

  • Anglais,
Localisation
17 Tank House Lane, Toronto ON M5A 3C4
Information utile

Heures d'ouverture *Horaire des Fêtes

Lundi
Mardi
Mercredi
Jeudi
Vendredi
Samedi
Dimanche
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Prix:

  • 26 $ à 60 $,

Modes de paiement:

Évaluations et commentaires - Pure Spirits Oyster House & Grill

Quelle note donneriez-vous à cette entreprise?
3/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
1
6
3
3
3
  • Atmosphère:
  • Nourriture:
  • Service:
relevance:
Langue:
Restaurantica12
Par

Poor costumer service, even worse food

Went there for dinner with my husband our appetizers were less than appetizing, my crab cake seemed rushed and thrown into too hot oil, the only good thing were the oysters, I guess making ice to keep them cool is not too demanding of the staff. Our entrees were a disaster, his lamb chops were over cooked and my black cod on "fresh, seasonal" summer vegetables looked like a bag of frozen peas and carrots had vomited on my plate. The cod was drenched in oil and the size was ridiculous, I have bigger pieces of cod in my freezer! We sent our meals back and decided to give them another chance. I opted to change my meal to what my husband was having, this time around the meat was made to order but our green beans were RAW and sweet potato overcooked, we tried to overlook this because things were just getting too ridiculous but after several attempts to eat the raw veggies we finally brought it to the attention of the staff, they re-fired them up and came back slightly more palatable. Still trying to give the restaurant a chance to redeem themselves we decided to order dessert thinking this could make up for the previous dishes. While we waited for dessert the manager sent over some complimentary chocolate strawberries, this was nice, or so we thought. We ate the strawberries and dessert arrived, we shared a cheesecake topped with fruits and raspberry "compote" which was more like a runny raspberry sauce and then I cut the inside of my lip on egg shells!! This dinner could not get any worse!! We finally asked for the bill only to find out that we were billed for those "complimentary" strawberries! They did take off a small portion of the bill but the vibe we got from the staff was that we were looking to be compensated and were somehow sabotaging the meal ourselves due to the ridiculous amount of incidents we encountered. That negative vibe coupled with the insulting slap in the face charge for the strawberries was that last straw, we demanded to pay for the full bill (minus the strawberries) and vowed never to return to such an ill managed establishment. We did tip the waiter only because the poor sap really was clueless and didn't know what to do with himself once it all started to fall apart around him. When we tried to explain to the "acting" manager why we were suddenly and rightfully way over due in being upset with the whole situation he too was clueless. He just could not wrap his head around why it would be insulting to a customer to bill them for "complimentary" strawberries. Save your time, appetite, and money do not go to this restaurant or risk being treated poorly.

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Restaurantica12
Par

Definitely Recommend

The atmosphere was amazing, sitting on the patio on a hot summer day. It was very relaxing and the view was great. Our server was not very good. She made a few mistakes and didn't know the menu well. We also had to ask for water a few times. The oysters were perfect, out of 50 only 1 had a few pieces of shell in it. The calamari was okay but nothing special.

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Restaurantica12
Par

Portions are TINY literally we went there for...

Portions are TINY literally we went there for winterlisious and were extremely disappointed.Added to a restaurant been extremely cold and waitress having chipped black nail polish on her hands(seriously you can not monitor your stuff appearances in a place like that?) We left hungry and upset,dinner lasted no more than 30 min as they were asking us all the time if we are done with every course, and considering tiny food portions like 1!!!!!!! oyster and one piece of pork belly for and appetizer considering there are two people at the table we had to share! Never again.

Atmosphère: 3/5
Nourriture: 3/5
Service: 4/5
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Restaurantica12
Par

The food was great and the service was excellent...

The food was great and the service was excellent. There was always someone asking if we needed anything else and someone else clearing things away. The wheat beer on tap (Chambly ?) was excellent. We had fun there and we will be sure to come back!

Atmosphère: 5/5
Nourriture: 5/5
Service: 5/5
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Restaurantica12
Par

Very romantic atmosphere in the evening, the...

Very romantic atmosphere in the evening, the chicken supreme was delicious, and gateaux delightful, a must for anyone who enjoys oysters! A little expensive for me personally but the service was great overall... would recommend to anyone visiting the distillery

Atmosphère: 5/5
Nourriture: 4/5
Service: 4/5
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